Last updated: July 15, 2025

Privacy Policy

Effective Date: July 15, 2025

1. Introduction

At City Errand, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information:

2.1.1 Name and contact information

2.1.2 Payment information (processed through external systems)

2.1.3 Location data for errand requests

2.1.4 Profile information and preferences

2.2 Usage Data:

2.2.1 Device information

2.2.2 Usage patterns and analytics

2.2.3 Error logs and crash reports

3. How We Use Your Information

3.1 To provide and maintain our service

3.2 To process errand requests and payments

3.3 To communicate with you about your errands

3.4 To improve our service through analytics

3.5 To detect and prevent fraud

4. Sharing Your Information

4.1 We may share your information with:

4.1.1 City Errand's licensed riders for errand fulfillment

4.1.2 Payment processors for transaction processing

4.1.3 Service providers for business operations

4.1.4 Legal authorities when required by law

4.2 We do not sell your personal information to third parties.

5. Data Security

5.1 We implement security measures to protect your data

5.2 Your payment information is processed through secure systems

5.3 We use encryption for sensitive data

5.4 We maintain physical, electronic, and procedural safeguards

6. Your Rights

6.1 Right to access your personal information

6.2 Right to correct inaccurate information

6.3 Right to request deletion of your data

6.4 Right to object to certain processing activities

7. Cookies and Tracking Technologies

7.1 We use cookies for essential functionality

7.2 We use analytics cookies to improve our service

7.3 You can manage cookies through your browser settings

8. Children's Privacy

8.1 Our service is not intended for children under 18 years old.

8.2 We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

9.1 We may update this Privacy Policy from time to time.

9.2 Any changes will be posted on this page and will be effective immediately upon posting.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@cityerrand.com

Website: www.cityerrand.com